FAQ
Common questions
How do I place an order?
You can place an order on our website by adding the items you wish to purchase to your cart and then proceeding to checkout. You can also place an order by calling our customer service team at
360-381-6284 Mon.- Fri. 9am-3pm Pacific Time
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover,
How long will it take for my order to arrive?
Delivery times vary depending on the shipping method you select. Standard shipping typically takes 3–5 business days, while expedited shipping typically takes 1–3 business days. Also see Shipping & Tracking
Do you offer free shipping?
Yes, we offer free shipping on orders over $75.
How do I return an item?
You can return an item within 30 days of purchase. Please contact our customer service team at cs@my-kangentools.com for more information. Also, see Shipping & Returns for more details.
Do you offer a warranty?
Yes, we offer warranty on all products against damage during shipping